Hotel Sales & Group Booking Coordinator

Atrium Hospitality; Albuquerque (NM); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) with match

Health coverage

Paid time off

DailyPay

Tuition reimbursement

Brand discounts

Job summary

Atrium Hospitality is hiring for a front-line administrative role at the Albuquerque Embassy Suites location. You will support the sales team, handle inquiries, assist with group and business travel reservations, and help prepare contracts and proposals. Experience in hospitality systems is a plus.

The role emphasizes organization, client service, and coordination across departments, with opportunities for growth within Atrium’s expanding hotel management portfolio.

Qualifications

• At least 1 year of customer service or administrative experience.
• Friendly, detail-oriented multitasker with excellent written and verbal communication.
• Comfortable working in Microsoft Office; bonus points for Delphi.fdc or Opera hotel systems.
• Able to sit at a desk and manage phone, email, and system tasks for most of the day.

Responsibilities

• Support the sales team by handling inquiries, leads, phone calls, reports, and general admin work.
• Assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions.
• Help prepare proposals, contracts, and group documentation, including uploading signed agreements.
• Manage on-property social media accounts (if applicable), including posting and responding to guest reviews.
• Collaborate with Convention and Visitors Bureaus, manage office supplies, and pitch in wherever needed.
• Assist with research, billing questions, reward points, and brand systems like Delphi or OnQ.

Skills

Customer service

Communication

Multitasking

Detail oriented

Tools

Delphi.fdc

Opera

Job description

Atrium Hospitality is hiring for a front-line administrative role at the Albuquerque Embassy Suites location. You will support the sales team, handle inquiries, assist with group and business travel reservations, and help prepare contracts and proposals. Experience in hospitality systems is a plus.

The role emphasizes organization, client service, and coordination across departments, with opportunities for growth within Atrium’s expanding hotel management portfolio.