Hotel Sales Coordinator - Growth & Proposals

Atrium Hospitality; Cary (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Career Growth & Learning

401(k) plan

Health insurance

Paid Time Off & Vacation

DailyPay

Tuition reimbursement

Discounts & perks

Volunteer programs

Job summary

Atrium Hospitality at Raleigh Durham Embassy Suites in Cary, NC is seeking a full-time administrative support role within the sales team. You will handle inquiries, leads, calls, reports, and general admin tasks to help drive guest satisfaction and business growth.

You will assist group, catering, and business travel clients with reservations and questions, help prepare proposals and contracts, and upload signed agreements.

Qualifications

• 1 year of customer service or administrative experience.
• Friendly, detail-oriented multitasker with excellent written and verbal communication.
• Comfortable with Microsoft Office; familiarity with Delphi.fdc or Opera is a plus.

Responsibilities

• Support the sales team by handling inquiries, leads, phone calls, reports, and general admin work.
• Assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions.
• Help prepare proposals, contracts, and group documentation, including uploading signed agreements.
• Manage on-property social media accounts (if applicable), including posting and responding to guest reviews.
• Collaborate with Convention and Visitors Bureaus, manage office supplies, and pitch in wherever needed.
• Assist with research, billing questions, reward points, and brand systems like Delphi or OnQ.

Skills

Customer service

Communication skills

Multitasking

MS Office

Tools

Delphi.fdc

Opera

Job description

Atrium Hospitality at Raleigh Durham Embassy Suites in Cary, NC is seeking a full-time administrative support role within the sales team. You will handle inquiries, leads, calls, reports, and general admin tasks to help drive guest satisfaction and business growth.

You will assist group, catering, and business travel clients with reservations and questions, help prepare proposals and contracts, and upload signed agreements.