Hotel Sales Coordinator — Growth & Client Relations

White Lodging Services, Inc.; Indianapolis (IN); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Tuition reimbursement

Growth opportunities

Employee referral bonuses

Job summary

White Lodging Services, Inc. in Indianapolis is seeking an Area Sales Coordinator to support our hotel sales team across properties.

This role focuses on routing leads, drafting group proposals, managing bookings, and ensuring smooth communication between clients and hotel operations. You will build relationships with key contacts, prepare sales materials, and maintain records in Delphi/CI/TY while growing your hospitality sales career within a growth-oriented company.

Qualifications

• Prior hotel sales, hospitality, events, or administrative support experience preferred; we will train the right candidate.
• Exceptional written and verbal communication; professional proposals and client correspondence.
• Strong relationship-building with clients, sales teammates, and internal hotel departments.
• Impeccable time management and organization across multiple deadlines and bookings.
• Proficiency in Microsoft Office; familiarity with Delphi or CI/TY is a strong plus.
• Genuine interest in growing a career in hotel sales; coachable and motivated to learn.

Responsibilities

• Route incoming sales leads, draft group proposals, and manage bookings from inquiry to confirmation.
• Build and maintain client relationships; understand event/group needs and coordinate with operations.
• Prepare and distribute contracts, group resumes, BEOs, and sales correspondence accurately.
• Maintain records in the hotel sales system (Delphi/CI/TY or similar) tracking leads and communications.
• Assist in sales blitzes, client appreciation events, site visits, and property tours.
• Respond promptly to inquiries via phone and email; qualify leads and route to Sales Manager.
• Support Directors of Sales with reporting, forecasting, and presentation prep as needed.
• Serve as a knowledgeable contact for clients and internal hotel teams with a service-first mindset.
• Perform other duties as assigned.

Skills

Hotel sales experience

Communication skills

Relationship building

Time management

MS Office

Delphi/CI/TY

Organizational instincts

Coachable

Tools

Delphi

CI/TY

Job description

White Lodging Services, Inc. in Indianapolis is seeking an Area Sales Coordinator to support our hotel sales team across properties.

This role focuses on routing leads, drafting group proposals, managing bookings, and ensuring smooth communication between clients and hotel operations. You will build relationships with key contacts, prepare sales materials, and maintain records in Delphi/CI/TY while growing your hospitality sales career within a growth-oriented company.