Hotel Sales Coordinator

Prismhr Hire; West Chester (Chester County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, and vision insurance

Paid time off and holidays

Performance-based bonus opportunities

Professional development and growth

Exposure to a diverse portfolio

Job summary

Extreme Hospitality is seeking a motivated sales support professional to join Hotel Warner in West Chester, PA. You will assist the sales team with proposals, contracts, reports, and client communications, ensuring accurate records and timely responses.

This role requires strong organizational skills, superb written and verbal communication, and the ability to manage multiple tasks in a fast-paced environment. Hospitality experience is preferred, with opportunities for professional growth.

Qualifications

• High school diploma or equivalent is required; associate or bachelor’s degree preferred.
• Prior hotel, event, hospitality, or sales experience is an asset.
• Discretion with confidential information and strong computer literacy.

Responsibilities

• Support the sales team with daily administrative tasks and coordination.
• Prepare proposals, contracts, correspondence, and client reports.
• Maintain accurate records of client interactions, leads, and bookings.
• Coordinate site visits, client meetings, and event details with teams.
• Respond to inquiries in a timely, professional manner.
• Follow up on leads and assist with converting inquiries to bookings.
• Communicate client needs to operations, revenue, and service teams.
• Assist with sales presentations and promotional materials.
• Track deadlines and ensure information is complete on time.
• Support special projects and seasonal campaigns as needed.

Skills

Organizational skills

Communication skills

Task prioritization

CRM/booking platforms

Service-oriented

Team collaboration

Hospitality experience

Education

High school diploma

Associate or Bachelor’s degree preferred

Tools

CRM software

Booking platforms

Job description

We are seeking a motivated and detail-oriented professional to join our team in a sales support role focused on driving revenue, strengthening client relationships, and ensuring exceptional coordination across departments at Hotel Warner located in West Chester, PA, 80 rooms.

The ideal candidate is organized, service-minded, and able to balance multiple priorities in a fast-paced hospitality environment.

Position Overview

• Support the sales team with day-to-day administrative and coordination tasks.
• Assist with preparing proposals, contracts, correspondence, and reports for prospective and current clients.
• Maintain accurate records of client interactions, leads, bookings, and group business in the appropriate systems.
• Coordinate site visits, client meetings, and event details with internal departments.
• Respond to inquiries in a timely and professional manner, providing helpful information about offerings and services.
• Follow up on leads and support the conversion of inquiries into confirmed business.
• Communicate client needs and event details clearly to operations, revenue, and service teams.
• Assist with the preparation of sales presentations, marketing materials, and promotional documents.
• Monitor deadlines and ensure all required information is completed accurately and on time.
• Provide support for special projects, sales initiatives, and seasonal campaigns as needed.

Key Responsibilities

• Excellent organizational skills with strong attention to detail.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively in a deadline-driven environment.
• Comfort working with customer relationship management systems or booking platforms.
• Professional, service-oriented approach with a positive attitude.
• Ability to work collaboratively with cross-functional teams.
• Previous experience in hospitality, sales support, coordination, or customer service is preferred.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Prior experience in a hotel, event, hospitality, or sales environment is an asset.
• Demonstrated ability to handle confidential information with discretion.
• Strong computer literacy and willingness to learn new systems and processes.

Equal Opportunity Statement

We are committed to creating an inclusive and welcoming workplace. All qualified individuals are encouraged to apply, and employment decisions are made without regard to protected characteristics.

Why Join Extreme Hospitality

At Extreme Hospitality, we don't just manage hotels we unlock their full potential. Our team is composed of driven, collaborative professionals who are passionate about performance, innovation, and creating best-in-class guest experiences.

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off and holidays
• Performance-based bonus opportunities
• Professional development and growth opportunities within a rapidly expanding platform
• Exposure to a diverse portfolio of branded and independent assets