Hotel Rooms Operations Specialist

Proper Hospitality; Austin (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Austin Proper Hotel and Residences seeks a Rooms Coordinator to support the housekeeping department by coordinating room assignments, tracking status, and assisting with scheduling and administrative tasks to ensure guest rooms are cleaned and maintained to the highest standards.

Role requires effective communication with the front desk and other hotel departments, handling guest requests, and aiding in daily reporting and inventory management to optimize housekeeping operations and guest

Qualifications

• High School Diploma or equivalent required.
• Associate’s degree in hospitality management or related field is a plus.
• Previous housekeeping or hotel operations experience preferred.
• Familiarity with Opera or InforHMS is beneficial.
• Proficiency in Spanish is a plus.

Responsibilities

• Coordinate room assignments for housekeeping based on arrivals and requests.
• Monitor room status and readiness for check-in.
• Communicate updates with front desk and other departments.
• Assist scheduling housekeeping staff shifts.
• Track hours, attendance, and time-off requests.
• Ensure supplies and equipment are available for staff.
• Process guest requests related to housekeeping and respond promptly.
• Document reports and assist with payroll paperwork.

Skills

Organizational skills

Multitasking

Time management

Communication skills

Attention to detail

Customer service

Conflict resolution

Team coordination

Education

High School Diploma

Associate's degree in hospitality management

Tools

Opera PMS

InforHMS

Job description

Austin Proper Hotel and Residences seeks a Rooms Coordinator to support the housekeeping department by coordinating room assignments, tracking status, and assisting with scheduling and administrative tasks to ensure guest rooms are cleaned and maintained to the highest standards.

Role requires effective communication with the front desk and other hotel departments, handling guest requests, and aiding in daily reporting and inventory management to optimize housekeeping operations and guest