Hotel Room Service Server – Part-Time, Upsell & Cashier

Watermark BR Hotel; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental and vision benefits

Life Insurance

Short-term and Long-term disability

Team Member Assistance Plan

Discounted Rooms Programs

Paid Holidays

Paid Vacation & Sick Time

401(k) Retirement Savings Plan

Job summary

Watermark BR is seeking a part-time Room Service Server to deliver attentive and courteous service to guests in the Baton Rouge hotel. The role reports to Outlet Supervisors and the Director of Food & Beverage and requires knowledge of menus, POS operation, and cash handling.

The ideal candidate will be capable of upselling items, handling phone inquiries, and working as part of a fast-paced hotel team to ensure guest satisfaction.

Qualifications

• High School diploma or equivalent or hotel experience preferred.
• Knowledge of menus and current specials in applicable outlets.
• Familiar with POS system and basic cashiering duties.

Responsibilities

• Familiarize with the organization of the Restaurant(s), lounges, and Room Service; know the function of each job position.
• Have thorough knowledge of menus and current specials in applicable outlets.
• Service guests with all food and beverage requirements in a courteous and efficient manner.
• Be familiar with the operation of the POS system.
• Perform cashiering functions by closing checks and end-of-shift paperwork.
• Perform opening and closing procedures and side-work duties as assigned.
• Answer the telephone according to standards.
• Consistently upsell food, beverages and promotional items to guests.
• Receive and deliver food and beverage orders and collect payment.

Skills

Customer service

Cash handling

Upselling

POS system

Education

High School diploma or equivalent

Tools

POS system

Job description

Watermark BR is seeking a part-time Room Service Server to deliver attentive and courteous service to guests in the Baton Rouge hotel. The role reports to Outlet Supervisors and the Director of Food & Beverage and requires knowledge of menus, POS operation, and cash handling.

The ideal candidate will be capable of upselling items, handling phone inquiries, and working as part of a fast-paced hotel team to ensure guest satisfaction.