Room Service Server – Upscale Hotel, Great Benefits

Expotel Hospitality; Baton Rouge (LA); On-site; USD 24,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Life Insurance

Short-term and Long-term disability

Employee Assistance Program

Discounted Rooms Programs

Paid Holidays

Paid Vacation & Sick Time

401(k) Retirement Savings Plan

Job summary

Renaissance Baton Rouge is seeking full-time Room Service Servers to report to the Outlet Manager/Supervisor. You will provide attentive, courteous, and efficient service, take orders, deliver meals, and handle payments in a fast-paced hotel setting.

Knowledge of menus, upselling, and POS operation is essential. You will also perform opening/closing duties and ensure smooth room service operations within the hotel restaurant.

Qualifications

• Be familiar with the organization of the Restaurant(s), lounges, and Room Service.
• Have a thorough knowledge of menus and current specials in applicable outlets.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Be familiar with the operation of the P.O.S. system.
• Perform cashiering functions by closing checks and preparing end of shift paperwork.
• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
• Breakdown trays of soiled dishes and linen in the dish-room according to established standards.
• Answer the telephone according to standards.
• Consistently up-sell food, beverage and promotional items to guests.
• Receive and deliver food and beverage orders and collect payment.

Responsibilities

• Provide high-quality service to guests in an attentive, courteous, and efficient manner.
• Receive and deliver guest orders and collect payment.
• Maintain knowledge of menus and daily specials for upselling opportunities.
• Operate the POS system and handle cashiering tasks at closing checks.

Skills

Menu knowledge

POS system

Cashiering

Guest service

Upselling

Telephone etiquette

Opening/closing duties

Tray handling

Tools

POS software

Job description

Renaissance Baton Rouge is seeking full-time Room Service Servers to report to the Outlet Manager/Supervisor. You will provide attentive, courteous, and efficient service, take orders, deliver meals, and handle payments in a fast-paced hotel setting.

Knowledge of menus, upselling, and POS operation is essential. You will also perform opening/closing duties and ensure smooth room service operations within the hotel restaurant.