Hotel Room Inventory Strategist

Aimbridge-Hospitality; Boston (MA); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Employer contributions to retirement

VIP guest program benefits

Job summary

The Rooms Controller at Westin Boston Waterfront will partner with Revenue Management, Front Desk and other departments to optimize room inventory and maximize revenue while maintaining guests' service quality.

Responsibilities include blocking guestrooms, balancing room types, handling Out of Order inventory, and coordinating with Housekeeping, Engineering and Central Reservations to keep systems balanced.

Qualifications

• Typically requires a high school diploma and 2 to 4 years of experience.
• Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
• Possesses solid working knowledge of subject matter.
• May provide leadership, coaching, and/or mentoring to a subordinate group.

Responsibilities

• Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types to enhance revenue opportunities and deliver GPS.
• Block VIPs and identified members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue.
• Manage Out of Order and Out of Service room's inventory, following up with departments such as Housekeeping, Engineering, and Front Desk and updating Revenue Management team.
• Actively participate in Group Strategy meetings to ensure group inventory is managed accordingly, down to the room type level.
• Ensure inventory across Property Management System (Galaxy), Revenue Management System (ROS) and Central Reservations System (Valhalla) are in balance and take corrective action in the event of variances.
• Any task as assigned by Revenue Management or Hotel Leadership team.

Skills

High School Diploma

2-4 years experience

Leadership / Mentoring

Education

High School Diploma

Job description

The Rooms Controller at Westin Boston Waterfront will partner with Revenue Management, Front Desk and other departments to optimize room inventory and maximize revenue while maintaining guests' service quality.

Responsibilities include blocking guestrooms, balancing room types, handling Out of Order inventory, and coordinating with Housekeeping, Engineering and Central Reservations to keep systems balanced.