Hotel Room Attendant: Fast-Paced, Guest-Ready Cleanliness

Sonesta International Hotels; Chicago (IL); On-site; USD 73,068,000 - 75,933,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Paid Vacation and Sick Days

Paid Holidays

Pension

Legal Services

Maternity and Parental Leave

Job summary

Sonesta International Hotels is seeking a Room Attendant to maintain clean, welcoming guest rooms and hotel spaces in a fast-paced environment. You will replace linens and amenities, inspect rooms for cleanliness, and ensure spaces are guest-ready with warmth and care.

Ideal candidates bring prior housekeeping or guest service experience, strong attention to detail, and reliable teamwork. This role supports high standards of hospitality and teamwork across departments.

Qualifications

• Previous housekeeping or guest service experience preferred.
• Strong attention to detail and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time management, reliability, and teamwork skills.
• Knowledge of cleaning procedures, sanitation standards, and hotel safety practices preferred.
• Positive attitude with a service-focused mindset.
• Ability to communicate professionally with guests, team members, and hotel leadership.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned areas per brand standards.
• Replace linens, towels, amenities, and supplies to keep rooms guest-ready.
• Inspect rooms for cleanliness, presentation, and safety throughout shifts.
• Maintain cleanliness of housekeeping carts, closets, linen areas, and workspaces.
• Report maintenance issues and safety concerns promptly.
• Respond to guest requests courteously and professionally throughout the day.
• Follow sanitation standards and chemical handling procedures at all times.
• Support deep cleaning projects and VIP arrivals as needed.
• Collaborate with Housekeeping, Front Office, Laundry, and Engineering teams to ensure smooth operations.
• Contribute to welcoming, clean spaces aligned with Sonesta’s People People philosophy.

Skills

Attention to detail

Time management

Teamwork

Customer service

Hospitality experience

Flexible availability

Communication

Job description

Sonesta International Hotels is seeking a Room Attendant to maintain clean, welcoming guest rooms and hotel spaces in a fast-paced environment. You will replace linens and amenities, inspect rooms for cleanliness, and ensure spaces are guest-ready with warmth and care.

Ideal candidates bring prior housekeeping or guest service experience, strong attention to detail, and reliable teamwork. This role supports high standards of hospitality and teamwork across departments.