Hotel Room Attendant

Wyndham Hotels & Resorts; Woodbridge (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel chain is seeking a Room Attendant for their Residence Inn in Woodbridge, VA. The role involves maintaining clean and attractive guestrooms while providing excellent service to guests. Ideal candidates will have a high school diploma and strong communication skills, with the ability to perform physical tasks as required.

Qualifications

• High School diploma or equivalent preferred.
• Ability to exert up to 50 pounds of force occasionally.
• Effective communication skills.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties.
• Ensure overall guest satisfaction.

Skills

Effective verbal communication

Effective written communication

Education

High School diploma or equivalent

Job description

Job Title: Room Attendant

Location: Residence Inn Potomac Mills, 14301 Crossing Place, Woodbridge, VA 22192

Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities:

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day's use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for “Lost and Found” according to standards.
10. Ensure overall guest satisfaction.

Qualifications:

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift.
• Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.