Guest Room Attendant (Hotel Housekeeper)

Hilton Garden Inn - Danbury; Danbury (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated Guest Room Attendants to maintain the cleanliness and attractiveness of guest rooms and public areas. This role involves daily servicing of rooms, stocking supplies, and ensuring compliance with hotel standards. The ideal candidates will possess a keen attention to detail and strong communication skills, thriving in a fast-paced environment. If you are passionate about providing exceptional service and enjoy working in a team-oriented atmosphere, this is an excellent opportunity to join a dynamic hospitality team.

Qualifications

• High School diploma or equivalent preferred.
• Strong attention to detail and effective communication skills required.

Responsibilities

• Maintain cleanliness of guest rooms and public areas.
• Approach all encounters with a friendly service-oriented manner.
• Perform deep cleaning tasks as required.

Skills

Attention to detail

Effective communication

Stress management

Education

High School diploma or equivalent

Job description

Hilton Garden Inn Danbury is hiring for a Guest Room Attendant (Hotel Housekeeper).

Weekend availability is required. Full-Time & Part-Time positions are available.

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• This position requires strong attention to detail and the ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture, or rehanging closed slide doors.