Hotel Restaurant Server: Guest Experience & POS

Arbor Lodging; Illinois; On-site; USD 17,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Annual review with increase potential

401k program with company match

Medical, Dental, and Vision insurance

Wellness benefits

Job summary

Arbor Lodging is seeking a friendly server to take orders, serve food and drinks, and ensure guests have a positive dining experience at our properties. You will greet guests, explain menu items, and provide attentive service in a fast-paced environment.

Responsibilities include processing payments, setting up tables, keeping the dining area clean, and assisting with cleanliness and proper handling of wares.

Qualifications

• Excellent customer service skills.
• Strong interpersonal skills with guests and coworkers.
• Ability to work in a fast-paced environment.
• High school education or related experience.
• Must obtain and maintain any required certifications.

Responsibilities

• Sell and serve food and beverages safely
• Process guests bills and payments
• Set up tables and ensure cleanliness of linen, silverware, and glassware
• Know the menu and be able to explain ingredients and preparation methods
• Provide a warm, friendly, and professional dining experience by greeting guests, taking accurate orders, and ensuring their needs are met throughout their visit
• Clean tables including removal of and proper placement of soiled wares and trash
• Report all tips in compliance with company policy and IRS regulations
• Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift
• Professional and positive attitude towards guests and associates
• Be knowledgeable on hotel facility and services to assist guests
• Process checks and payments in compliance with policies and procedures
• Ability to lift 50 lbs. and walk, sit, or stand for extended periods time
• Ability to lift, pull, and push moderate weight
• Additional tasks may be assigned at any given time

Skills

Customer service

Interpersonal skills

Fast-paced environment

High school education

Certifications

Education

High School Diploma or related experience

Job description

Arbor Lodging is seeking a friendly server to take orders, serve food and drinks, and ensure guests have a positive dining experience at our properties. You will greet guests, explain menu items, and provide attentive service in a fast-paced environment.

Responsibilities include processing payments, setting up tables, keeping the dining area clean, and assisting with cleanliness and proper handling of wares.