Guest-Centric Restaurant Server | Great Benefits

Hyatt Centric Chicago O’Hare; Rosemont (IL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

401k program with company match

Medical, Dental, and Vision insurance

Wellness benefits

Job summary

Arbor Lodging in Rosemont, IL seeks a friendly server to join our team. You will take orders, answer questions about the menu and beverages, handle payments, and provide a warm, professional dining experience for guests throughout their visit.

The ideal candidate demonstrates excellent customer service, strong interpersonal skills, and the ability to multitask in a fast-paced environment. A high school diploma or related experience is required, and you must obtain any required certifications.

Qualifications

• Excellent customer service skills.
• Strong interpersonal skills with guests and coworkers.
• Ability to work in a fast-paced environment.
• High school education or related experience.
• Must obtain and maintain any required certifications.

Responsibilities

• Sell and serve food and beverages to guests.
• Process guests bills and payments.
• Set up tables and maintain cleanliness of linen, silverware, and glassware.
• Know the menu and be able to explain ingredients and preparation methods.
• Provide a warm, friendly, and professional dining experience by greeting guests, taking accurate orders, and ensuring their needs are met throughout their visit.
• Clean tables including removal of and proper placement of soiled wares and trash.
• Report all tips in compliance with company policy and IRS regulations.
• Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift.
• Professional and positive attitude towards guests and associates.
• Be knowledgeable on hotel facility and services to assist guests.
• Process checks and payments in compliance with policies and procedures.
• Ability to lift 50 lbs. and walk, sit, or stand for extended periods time.
• Ability to lift, pull, and push moderate weight.
• Additional tasks may be assigned at any given time

Skills

Customer service

Interpersonal skills

Fast-paced environment

Education

High school diploma or equivalent

Job description

Arbor Lodging in Rosemont, IL seeks a friendly server to join our team. You will take orders, answer questions about the menu and beverages, handle payments, and provide a warm, professional dining experience for guests throughout their visit.

The ideal candidate demonstrates excellent customer service, strong interpersonal skills, and the ability to multitask in a fast-paced environment. A high school diploma or related experience is required, and you must obtain any required certifications.