PM Dining Server

The Firebrand Hotel; Whitefish (MT); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Room discounts at properties

Spa/Restaurant/RetaiI discounts

Job summary

The Firebrand Hotel in Whitefish, Montana, seeks a PM Dining Server to join our Food & Beverage Team. This role offers $10.85 per hour plus tips, with opportunities for part-time and full-time schedules in an upscale hospitality setting.

Responsibilities include greeting guests, taking orders, and providing exceptional service while maintaining a professional image and knowledge of the menu and wine list. TIPS certification required.

Qualifications

• Ability to provide exceptional service to guests.
• Strong knowledge of menu and wine list.
• Capable of multitasking in a busy dining room.

Responsibilities

• Take drink orders at greeting and deliver beverages.
• Take and write down full guest orders and verify for accuracy.
• Assist managers/chefs as directed and handle side work.

Skills

Customer service

Professional image

Tools

Aloha POS

OpenTable

Job description

Serving excellence! Our Firebrand hotel and restaurant is a piece of Montana modern in downtown Whitefish. You will serve food, drinks, and a standard of upscale hospitality from the moment our guests take their seats. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

Firebrand

is seeking a PM Dining Server to work with our Food & Beverage Team $10.85 hourly + Tips.

Our Company

Firebrand, an Averill Hospitality Hotel, is Downtown Whitefish, leisure and business destination. The Hotel is located at a main intersection in downtown Whitefish and 15 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Server is to create the finest experiences for our guest, provide exceptional service and create a connection with our guests with warmth, energy, teamwork, and professionalism.

MAIN DUTIES AND RESPONSIBILITIES:

• Maintains a professional image.
• Maintains professional working relationships.
• Collects payment for food and beverage services.
• Follows company cash handling and accounting procedures.
• Provides exceptional service experience.
• Excellent product knowledge.
• Guides guests in selecting food and beverage terms.
• T.I.P.S. certifications
• Notifies manager of unhappy guests.
• Performs assigned side work duties.
• Assists manager/chefs as directed.
• Takes drink orders at guest greeting, delivers beverages and offers appetizer. Takes entire order, writes down order, and repeats order to guest for clarification.
• Understand proper food storage and sanitation procedures.

Specific Job Knowledge, Skills, And Ability

Requirements:

• POS system competency with Aloha and Open Table.
• Lift 30 pounds. The ability to carry a tray of food and tray with drinks.
• Able to manage unsatisfactory guest experience and notify manager.
• Able to hear guests' order and needs amidst loud background noise.
• Stands during 6-8-hour shift.
• Must be able to multitask under stress.
• Must be organized and remain calm during the shift.
• Needs to have a full knowledge of the lunch and dinner menu as well as the wine list

Experience/ Licenses Or Certificates

• TIPS and Food Handler Certifications required.

SCHEDULE AND BENEFITS:

The Server's schedule can be flexible with part- and full-time opportunities. Working evenings, weekends and holidays may be required.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Firebrand, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company at Averill Hospitality properties.