Hotel Public Areas Attendant – Sparkling Spaces & Service

Highgate; Buffalo (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan with employer"s

Job summary

Highgate Hotels is seeking a meticulous House Attendant at Residence Inn Cheektowaga/Buffalo. You will maintain cleanliness across assigned areas, deliver items to guestrooms, and support guest services to ensure a welcoming environment.

The role requires stamina to stand and move equipment and a friendly, service-oriented approach. Responsibilities include floor care, carpet and furniture upkeep, luggage assistance, and knowledge of emergency procedures.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for Lost and Found according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Stand during shift

Effective communication

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a meticulous House Attendant at Residence Inn Cheektowaga/Buffalo. You will maintain cleanliness across assigned areas, deliver items to guestrooms, and support guest services to ensure a welcoming environment.

The role requires stamina to stand and move equipment and a friendly, service-oriented approach. Responsibilities include floor care, carpet and furniture upkeep, luggage assistance, and knowledge of emergency procedures.