Hotel Operations & Revenue Leader

Highgate Hotels L.P.; Racimo (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Highgate Hotels in Ontario, California, is seeking an Assistant General Manager to drive profitability, lead departments, and maintain guest satisfaction. You will manage sales efforts, monitor budgets, train managers, and ensure candidates are selected and onboarded according to SOPs.

The role demands strong leadership, communication, and a hands-on approach to daily hotel operations. The ideal candidate has extensive hotel experience, is capable of supporting MOD coverage, and can balance

Qualifications

• 5-6 years progressive experience in a hotel.
• Long hours sometimes required.
• Must communicate effectively with all staff and guests.

Responsibilities

• Drive hotel revenue and profitability while controlling costs.
• Lead and train managers and staff; oversee MOD coverage.
• Meet financial review dates and conduct monthly reviews with department heads.
• Ensure budgeted productivity and adherence to SOPs.
• Develop future leaders through training and mentoring.
• Monitor maintenance, safety, and guest satisfaction standards.
• Participate in hiring procedures and conduct interviews for managers.

Skills

Communication skills

Customer service

Multitasking

Leadership

Education

Bachelor's degree

Job description

Highgate Hotels in Ontario, California, is seeking an Assistant General Manager to drive profitability, lead departments, and maintain guest satisfaction. You will manage sales efforts, monitor budgets, train managers, and ensure candidates are selected and onboarded according to SOPs.

The role demands strong leadership, communication, and a hands-on approach to daily hotel operations. The ideal candidate has extensive hotel experience, is capable of supporting MOD coverage, and can balance