Hotel Operations Leader - Hands-On & Revenue Focus

Image Hotel Management Inc.; Antioch (TN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Job summary

Image Hotel Management Inc. seeks an experienced Hotel Operations Manager to lead day-to-day hotel activities and cover shifts as needed.

The role is hands-on, requiring a dynamic leader capable of directing front desk, housekeeping, and maintenance to ensure superb guest experiences. The ideal candidate will have proven hotel operations leadership, strong analytics, and excellent communication skills, with a track record of optimizing efficiency and revenue while maintaining high service

Qualifications

• Proven experience in hotel operations management.
• Strong leadership and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency with hotel management software and Microsoft Office.

Responsibilities

• Oversee and coordinate daily hotel operations to ensure a seamless guest experience.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Collaborate with department heads to optimize workflows.
• Monitor guest satisfaction and implement improvements.
• Manage and optimize hotel budgets, controlling expenses and maximizing revenue.
• Train and lead a diverse team to deliver exceptional service.
• Ensure compliance with health and safety regulations.

Skills

Hotel operations

Leadership

Analytical skills

Communication

Software proficiency

Job description

Image Hotel Management Inc. seeks an experienced Hotel Operations Manager to lead day-to-day hotel activities and cover shifts as needed.

The role is hands-on, requiring a dynamic leader capable of directing front desk, housekeeping, and maintenance to ensure superb guest experiences. The ideal candidate will have proven hotel operations leadership, strong analytics, and excellent communication skills, with a track record of optimizing efficiency and revenue while maintaining high service