Hotel Operations Leader: Guest Experience & Revenue

Caesars Entertainment; Las Vegas (NV); On-site; USD 70,000 - 95,000; Full time

Job summary

Caesars Palace Las Vegas seeks a Hotel Operations Assistant Manager to support Nobu Hotel in daily front-office, back-of-house and hospitality events. You will lead a dynamic team, balance guest satisfaction with operational goals, and work across departments to deliver remarkable experiences.

The role requires hands-on leadership in a fast-paced environment, willingness to adapt, and a focus on process improvement, with available pathways to broader management opportunities within Caesars

Qualifications

• Experience leading hotel operations and guest services in a high-volume setting.
• Strong communication and interdepartmental collaboration skills.
• Ability to manage day-to-day operations while aligning with long-term goals.

Responsibilities

• Lead front-of-house and back-of-house guest experiences across multiple departments.
• Collaborate with revenue, marketing and hotel operations to drive revenue and efficiency.
• Monitor inventory, cleanliness, and service quality to ensure premier guest experiences.
• Provide frontline guidance to front desk and other teams to upsell and enhance service.
• Ensure adherence to safety, policies, and corporate standards across operations.

Skills

Leadership

Guest services

Communication

Operations management

Tools

Opera PMS

Infor

REX

LMS

Job description

Caesars Palace Las Vegas seeks a Hotel Operations Assistant Manager to support Nobu Hotel in daily front-office, back-of-house and hospitality events. You will lead a dynamic team, balance guest satisfaction with operational goals, and work across departments to deliver remarkable experiences.

The role requires hands-on leadership in a fast-paced environment, willingness to adapt, and a focus on process improvement, with available pathways to broader management opportunities within Caesars