Hotel Operations Leader — Elevate Guest Experience

Courtyard by Marriott; Red Bank (NJ); On-site; USD 81,234,000 - 93,670,000; Full time

Job summary

Courtyard by Marriott in Red Bank, NJ is seeking a Hotel Operations Manager to support the successful execution of hotel operations across departments such as Front Office, Housekeeping, and Food & Beverage. The role emphasizes staff leadership, adherence to standards, and driving guest and financial performance.

Qualified candidates will have a high school diploma or GED with 4 years of related experience, or a 2-year degree with 2 years of experience in guest services or related areas.

Qualifications

• High school diploma or GED required; 4 years experience in guest services, front desk, housekeeping, or related area.
• 2-year degree from an accredited university in Hotel/Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related area.
• Bachelor's degree preferred for advanced positions.

Responsibilities

• Assist in managing hotel operations and staff to meet guest satisfaction goals.
• Lead team to ensure standards and procedures are followed and property goals are exceeded.
• Support operations in departments such as Front Office, Recreation/Health Club, Housekeeping, F&B and Engineering/Maintenance.

Skills

Guest services experience

Front desk experience

Team leadership

Education

High school diploma or GED

2-year degree in Hotel/Restaurant Management or related field

Job description

Courtyard by Marriott in Red Bank, NJ is seeking a Hotel Operations Manager to support the successful execution of hotel operations across departments such as Front Office, Housekeeping, and Food & Beverage. The role emphasizes staff leadership, adherence to standards, and driving guest and financial performance.

Qualified candidates will have a high school diploma or GED with 4 years of related experience, or a 2-year degree with 2 years of experience in guest services or related areas.