Hotel Operations Lead – Guest Experience & Revenue

Fairfield Dayton North; Vandalia (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Fairfield Dayton North in Vandalia seeks an Assistant General Manager (AGM) to maximize hotel operations and ensure exceptional guest and employee satisfaction. The AGM will oversee operations across various departments, driving financial performance and improving overall service quality.

The ideal candidate should possess strong budget management skills and excellent communication abilities, and be able to maintain a flexible schedule. Join us to create memorable experiences for our guests!

Qualifications

• Strong understanding of budget management, cost controls, and financial statements.
• Excellent verbal and written communication skills.
• Knowledge of the local area, hotel services, and facilities.

Responsibilities

• Direct and coordinate activities across hotel departments.
• Maximize Average Daily Rate (ADR) and occupancy levels.
• Motivate and train department leaders to enhance service quality.

Skills

Budget management

Excellent communication

Customer service

Team leadership

Education

High school diploma or equivalent

Education in hospitality or related fields

Job description

Fairfield Dayton North in Vandalia seeks an Assistant General Manager (AGM) to maximize hotel operations and ensure exceptional guest and employee satisfaction. The AGM will oversee operations across various departments, driving financial performance and improving overall service quality.

The ideal candidate should possess strong budget management skills and excellent communication abilities, and be able to maintain a flexible schedule. Join us to create memorable experiences for our guests!