Hotel Operations Lead & Guest Experience Manager

Extended Stay America; Alpharetta (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

401(k) Savings Plan

Paid Time Off

Job summary

Extended Stay America is looking for an Assistant General Manager in Alpharetta, Georgia. This role involves assisting in daily hotel operations, ensuring high guest satisfaction, and leading hourly staff in their duties. Strong leadership and customer service skills are essential, as well as a commitment to creating a positive working environment.

Competitive benefits, including medical, dental, vision insurance, and employee perks programs, are provided to support staff well-being and satisfaction. Join us in offering an exceptional guest experience!

Qualifications

• Prior hotel experience in a hospitality or retail establishment is required.
• Solid fluency in English for effective communication with guests and associates.
• Supervisory skills to oversee daily activities of 8 to 15 hourly staff.

Responsibilities

• Assist in managing day-to-day hotel operations.
• Provide leadership and oversight of hourly staff.
• Ensure safety and security procedures are followed.

Skills

Communication Skills

Leadership Ability

Customer Service Skills

Education

High School Diploma or GED

Job description

Extended Stay America is looking for an Assistant General Manager in Alpharetta, Georgia. This role involves assisting in daily hotel operations, ensuring high guest satisfaction, and leading hourly staff in their duties. Strong leadership and customer service skills are essential, as well as a commitment to creating a positive working environment.

Competitive benefits, including medical, dental, vision insurance, and employee perks programs, are provided to support staff well-being and satisfaction. Join us in offering an exceptional guest experience!