Hotel Operations Lead - Guest Experience & Growth

stayAPT Suites; LaGrange (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

stayAPT Suites in LaGrange, GA seeks an Assistant Hotel General Manager to support daily operations, drive revenue, and elevate guest experiences. The role requires leadership, sales acumen, and a passion for hospitality excellence.

Ideal candidates have hotel operations experience, strong communication skills, and the ability to lead a team while executing business growth initiatives. Weekend availability may be required.

Qualifications

• 2–5+ years of hotel management experience, preferably in leadership roles.
• Strong understanding of hotel operations and guest service standards.
• Experience leading teams and supporting revenue-focused initiatives.

Responsibilities

• Assist in achieving revenue, occupancy, profitability, and guest satisfaction goals.
• Support sales strategies and revenue initiatives with management and corporate teams.
• Lead front desk coaching on selling techniques, promotions, and guest engagement.
• Oversee daily hotel operations ensuring brand standards and safety practices.
• Address guest concerns promptly and professionally.
• Develop employees to improve performance and engagement.

Skills

Hotel management

Revenue optimization

Guest services

Team leadership

Operational execution

Education

Bachelor’s Degree in Hotel/Restaurant Management or related field

Tools

PMS

Reservations systems

Microsoft Office

Job description

stayAPT Suites in LaGrange, GA seeks an Assistant Hotel General Manager to support daily operations, drive revenue, and elevate guest experiences. The role requires leadership, sales acumen, and a passion for hospitality excellence.

Ideal candidates have hotel operations experience, strong communication skills, and the ability to lead a team while executing business growth initiatives. Weekend availability may be required.