Hotel Operations Lead | Assistant GM, Guest Experience

Marquee Hospitality LLC; Weatherby Lake (MO); On-site; USD 85,000 - 105,000; Full time

Job summary

Marquee Hospitality LLC in Weatherby Lake, Missouri, seeks a capable General Manager to oversee daily hotel operations, maximize financial returns, and uphold brand standards across all departments. You will mentor staff, monitor payroll, coordinate front desk and housekeeping, and report to senior management while ensuring an exceptional guest experience and community engagement.

The role emphasizes leadership, accountability, and continuous improvement through performance coaching, budget

Responsibilities

• Assist in managing day-to-day hotel operations.
• Provide regular direction and manage hotel operations for all departments.
• Assist in the completion of EOM reports each month by its specified due date.
• Manage day-to-day operational activities, plan and assign work and establish performance and development goals for team members.
• Is the direct report for all front desk and shuttle staff and reviews that all checklists are being completed by each employee.
• Ensure that the schedule does not exceed the allotted payroll budget and that staff time is being managed.
• Consistently communicate with Management on situations and operational issues that might arise and also ensure that the front desk and housekeeping are always working on the same page.
• Provide mentoring, coaching, and regular feedback to help manage conflict, improve team member performance, and recognize good performance.

Job description

Marquee Hospitality LLC in Weatherby Lake, Missouri, seeks a capable General Manager to oversee daily hotel operations, maximize financial returns, and uphold brand standards across all departments. You will mentor staff, monitor payroll, coordinate front desk and housekeeping, and report to senior management while ensuring an exceptional guest experience and community engagement.

The role emphasizes leadership, accountability, and continuous improvement through performance coaching, budget