Hotel Operations Coordinator

L'Auberge Del Mar; California; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401K Plan with Employer Match

Onsite Complimentary Parking

Free Meals in EDR

Team Member/Family/Friend hotel and餐餐/

Job summary

L’Auberge Del Mar in Del Mar, CA seeks an Operations Coordinator who will partner with Housekeeping and Engineering to deliver seamless guest experiences. The role requires exceptional customer service and problem-solving skills in a luxury hotel setting.

Responsibilities include processing invoices, championing the Alice guest request system, coordinating projects, logging requests, and supporting the reservations team.

Qualifications

• Refined verbal and written communication skills.
• Fluency in both English and Spanish is required.
• Ability to stand and walk for extended periods across the property.
• Ability to lift up to 25 pounds occasionally.
• Comfort working across Housekeeping and Engineering teams.

Responsibilities

• Process invoices for Housekeeping and Engineering
• Champion Alice system, our guest request program
• Coordinate projects
• Log and follow up on guest requests
• Support reservations team

Skills

Customer service

Bilingual EN/ES

Communication

Team coordination

Job description

L’Auberge Del Mar in Del Mar, CA seeks an Operations Coordinator who will partner with Housekeeping and Engineering to deliver seamless guest experiences. The role requires exceptional customer service and problem-solving skills in a luxury hotel setting.

Responsibilities include processing invoices, championing the Alice guest request system, coordinating projects, logging requests, and supporting the reservations team.