Hotel Night Houseperson

McKibbon Hospitality; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Hotel House Person to create a welcoming atmosphere for guests. This role involves maintaining cleanliness in public areas, assisting the housekeeping team, and ensuring a home-like environment through exceptional service. Ideal candidates will possess strong customer service skills, the ability to work independently, and a commitment to excellence. Join a team that values its employees, offering comprehensive benefits and opportunities for personal and professional growth. If you're ready to make a difference in the hospitality industry, this role is perfect for you!

Benefits

Medical, dental, and vision insurance

Life insurance

Pet insurance

Paid time off

Tuition assistance

401(k) plan with matching

Employee referral program

Training and workshops

Wellbeats app for wellness

Exclusive hotel rate discounts

Qualifications

• Previous cleaning or laundry experience is essential.
• Strong commitment to outstanding customer service.

Responsibilities

• Conduct daily cleaning of public areas.
• Assist Room Attendants by transferring dirty linens.

Skills

Cleaning experience

Customer service

Multi-tasking

Communication skills

Ability to learn quickly

Job description

What Makes a McKibbon Hotel House Person?

The Hotel House Person creates a welcoming experience for our hotel guests by assisting the housekeeping team in providing a home-like environment with exceptional service. This role involves maintaining cleanliness in public areas of the hotel and supporting room attendants with tasks such as stocking linen closets, managing carts, laundry removal, and other assigned projects.

A Day in the Life:

1. Conduct daily cleaning of public areas
2. Assist Room Attendants by transferring dirty linens to laundry
3. Organize and stock linen closets
4. Remove trash from hotel premises to designated dumpsters

Job Requirements:

• Previous cleaning or laundry experience
• Customer service experience, preferably in a hotel or related field
• Availability to work weekends and holidays
• Ability to lift, pull, and push at least 20 lbs.
• Must be at least 18 years old

Ideal Skills & Qualities:

• Ability to work independently with minimal supervision
• Strong multi-tasking skills
• Excellent communication skills
• Ability to learn quickly in a fast-paced environment
• Commitment to providing outstanding customer service

Perks & Benefits:

We value our employees as much as our guests. Our benefits and perks vary based on full- or part-time status:

Full-Time Associates:

• Comprehensive benefits including medical, dental, and vision insurance
• Life insurance
• Pet insurance
• Short and long-term disability coverage
• Paid time off and holidays
• Tuition assistance

Financial & Occupational Wellness:

• Competitive compensation with incentives (varies by position)
• 401(k) plan with 50% matching
• Employee referral program
• Training, workshops, and conferences for career development (varies by position)
• Wellbeats app for physical and mental wellness

Personal Wellness:

• Fundraising matching funds
• Volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts

Note: State-specific holiday, vacation, or benefit requirements may apply.