Hotel Night Auditor - Hotel Fauchere

MILFORD HOSPITALITY GROUP INC; Milford (Bucks County); Presencial; USD 38.000 - 46.000; Jornada completa

Descripción de la vacante

Paycom - ATS is seeking a Night Auditor to ensure smooth hotel operations and guest satisfaction. Responsibilities include greeting guests, managing reservations, and handling end-of-day activities.

Ideal candidates understand reservation systems, room check-in/check-out processes, and can coordinate with the Director of Hotel Operations on amenities and rate adjustments.

Formación

• Knowledge of hotel reservation systems.
• Understanding of the hotel room reservation process (check-in/check-out).
• Excellent greeting and guest care skills.

Responsabilidades

• Greet guests and make them feel welcome.
• Manage room assignments and block bookings.
• Process payments and settle charges accurately.
• Coordinate with hotel operations on amenities and rate adjustments.
• Ensure end-of-day procedures are completed successfully.

Conocimientos

Guest services

Reservation system

Payment processing

Room assignments

End-of-day close

Descripción del empleo

Job Overview:The Night Auditor will be responsible for ensuring the smooth operation of GuestServices and guest satisfactionResponsibilities and Duties:Knowledge of a hotel reservation system.Understanding of the hotel room reservation process; check in, check out, etc.Greeting guests and making them feel welcomeHotel ambassador- share property knowledgeAssigning roomsProcessing paymentsAccommodating guest requestsWork with the Director of Hotel Operations on guest amenities, room blocks, rate flex,Etc.Ensuring that all end-of-day activities have been successfully completed