Hotel Night Auditor

Peachtree Hospitality Management; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a Night Auditor to ensure smooth operations during night shifts. This role involves balancing nightly audits while delivering exceptional guest service at the front desk. Responsibilities include managing cash, preparing shift reports, and assisting guests with check-ins and inquiries. The company offers a comprehensive benefits package, promoting work-life balance and a supportive environment. If you thrive in a dynamic setting and enjoy helping others, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Qualifications

• Proven experience in guest service and cash handling.
• Strong communication skills and attention to detail.

Responsibilities

• Conduct nightly audits and provide guest service at the front desk.
• Balance cash drawer and complete daily paperwork.
• Greet guests, register them, and manage check-ins and check-outs.

Skills

Guest Service

Cash Handling

Communication

Attention to Detail

Education

High School Diploma

Job description

Night Auditor Job Description

The Night Auditor is responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Responsibilities include balancing duties, completing daily paperwork, and preparing shift reports. During these duties, the Night Auditor also attends to guest needs such as check-ins, check-outs, reservations, and answering guest inquiries.

• Proactively ensure guest security and create a safe, clean, and friendly work environment.
• Count cash and maintain the accuracy of the cash drawer at the beginning and end of each shift.
• Check the front desk log for issues, special requests, and updates.
• Greet guests, register them, and assign rooms.
• Process guest registrations, including payments.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate shift information to the Front Office Manager, General Manager, and other staff.
• Maintain cleanliness of the lobby and bathrooms as needed.
• Ensure smooth shift transitions by passing on pertinent information to the following shift.
• Collaborate with all hotel departments to ensure high-quality customer service.
• Answer inquiries about hotel services, guest registration, and local attractions.
• Complete all shift paperwork and night audit reports daily.
• Perform additional duties as assigned by management.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, along with a generous 401(k) match. We support work-life balance through Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

We are an Equal Opportunity Employer. All applicants will be notified of their rights under federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.