Hotel Maintenance Technician – Service-Driven & Detail-Oriented

BENCHMARK; Pittsburgh (Allegheny County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

On-site wellness programs

Employee hotel rates

Job summary

Pyramid Global Hospitality is seeking aMaintenance Technician for our Pittsburgh area property. You will support maintenance needs for guest rooms and public areas, ensuring repairs are completed promptly and safely to uphold service quality.

The role requires the ability to perform general repairs on a busy hotel, respond to guest needs with courtesy, and coordinate with other departments to maintain the building and systems. Weekend availability is needed.

Qualifications

• Experience in hotel or resort maintenance is preferred.
• Knowledge of repairs (carpentry, electrical, plumbing) is desirable.
• Strong communication and guest-focused mindset are essential.

Responsibilities

• Meet service quality standards affecting guest satisfaction.
• Respond to guest questions or problems promptly and professionally.
• Perform general repairs and maintenance tasks in a timely manner.
• Address complaints or problems from guests or other departments quickly.
• Maintain upkeep of the hotel facility, including building and systems, with energy-conscious practices.

Skills

Maintenance experience

Household repairs

Attention to detail

Strong communication

Guest service mindset

Able to work weekends

Job description

Pyramid Global Hospitality is seeking aMaintenance Technician for our Pittsburgh area property. You will support maintenance needs for guest rooms and public areas, ensuring repairs are completed promptly and safely to uphold service quality.

The role requires the ability to perform general repairs on a busy hotel, respond to guest needs with courtesy, and coordinate with other departments to maintain the building and systems. Weekend availability is needed.