Hotel Maintenance Engineer – Guest-Focused & PM Savvy

MCR; Midland (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

MCR is seeking an Engineer at Residence Inn Midland, TX to uphold our standards of cleanliness, safety, and guest satisfaction. You will assist with maintenance tasks, interact with guests with a friendly, hospitable approach, and support event-related needs as part of a collaborative team.

The role emphasizes punctuality, effective communication, and adherence to guidelines while maintaining knowledge of hotel facilities and safety procedures.

Qualifications

• Technical, Trade or Vocational school degree preferred.
• At least 2 years of work-related experience in a commercial facility, hospitality or related field preferred.

Responsibilities

• Greet guests and assist with requests, ensuring a welcoming atmosphere.
• Use guests' names to personalize service.
• Maintain cleanliness and safety of guest areas and back-of-house.
• Contribute to guest satisfaction scores through reliable service.
• Have strong knowledge of hotel facilities and amenities.
• Support events and team initiatives.
• Utilize hotel technology for daily operations and guest requests.
• Answer guest inquiries and maintain professional phone etiquette.

Skills

Can-Do Attitude

Communication Skills

Listening

Conflict Resolution

Hospitality and Guest Service

Follow Guidelines

Teamwork

Punctuality

Schedule Flexibility

Education

Technical or Vocational degree preferred

Job description

MCR is seeking an Engineer at Residence Inn Midland, TX to uphold our standards of cleanliness, safety, and guest satisfaction. You will assist with maintenance tasks, interact with guests with a friendly, hospitable approach, and support event-related needs as part of a collaborative team.

The role emphasizes punctuality, effective communication, and adherence to guidelines while maintaining knowledge of hotel facilities and safety procedures.