Hotel Maintenance Engineer – Guest Comfort & Safety

mcrhotels.com; Smyrna (TN); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health Insurance

Job summary

MCR Hotels Smyrna in Tennessee is seeking an Engineer to perform repairs, preventative maintenance and safety checks across hotel facilities. You will respond to guest requests promptly, keep maintenance logs current and support a clean, safe guest environment.

The role emphasizes teamwork, reliability, and a positive attitude to ensure top guest satisfaction and smooth operations in our hotel properties.

Qualifications

• Technical, Trade or Vocational school degree preferred.
• At least 2 years of work-related experience in a commercial facility, hospitality or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving concerns and issues.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.Neverwork while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Responsibilities

• Repair Requests: Respond to all requests from guests for general repairs when requested, confirm and document completion through the electronic work order platform.
• Preventative Maintenance Process: All room and public space Preventative Maintenance work should be kept up to date and on schedule in accordance with the hotel provided PM Program.
• Safety and Health Codes: Ensure all safety measures are followed in accordance with your approved work checklist. Ensure that pool and spa follow area health codes. Report any emergency or life safety concerns to your immediate supervisor and General Manager. Respond to emergency situations using information contained in Material Safety Data sheets.
• Full Property Walks: Conducted, at minimum, at the beginning and end of your scheduled shift. Any maintenance needs should be noted, documented and completed.
• Maintenance Area Upkeep: All maintenance areas should be kept clean and well-organized during shift and prior to departure.

Job description

MCR Hotels Smyrna in Tennessee is seeking an Engineer to perform repairs, preventative maintenance and safety checks across hotel facilities. You will respond to guest requests promptly, keep maintenance logs current and support a clean, safe guest environment.

The role emphasizes teamwork, reliability, and a positive attitude to ensure top guest satisfaction and smooth operations in our hotel properties.