Hotel IT Technician — Onsite, Secure Systems & Growth

Fairmont Hotels & Resorts; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Medical/Dental/Vision Insurance

401K

Complimentary shift meal

Employee rate discounts

Learning programs through Academy

Planet 21 CSR activities

Career development opportunities

Job summary

Fairmont Dallas, located in the Arts District of downtown Dallas, seeks an IT Technician to ensure hotel systems operate securely, reliably, and efficiently. Reporting to the Area IT Manager, you will support end-user workstations, hotel systems, and networked devices, maintaining backups and enforcing security policies.

You will handle daily IT operations onsite, collaborate with project teams, manage tasks in Active Directory, and assist with infrastructure upgrades while ensuring licensing

Qualifications

• 4+ years of practical IT experience or a degree in Computer Engineering.
• Ability to provide after-hours support.
• Knowledge of Active Directory and Group Policy structures (preferred).
• TCP/IP networking understanding.

Responsibilities

• Provide professional, engaging, and friendly IT service to hotel staff.
• Lead and manage daily IT operations onsite while upholding standards.
• Maintain and monitor backups and security policies.
• Support workstations, networked systems, POS, file servers, and UPS devices.
• Manage user accounts in Active Directory and access requests.
• Assist with infrastructure changes, upgrades, and system modifications.

Skills

IT experience

After-hours support

Strong communication

TCP/IP networking

Active Directory

Teamwork

Detail oriented

Education

Degree in Computer Engineering

Job description

Fairmont Dallas, located in the Arts District of downtown Dallas, seeks an IT Technician to ensure hotel systems operate securely, reliably, and efficiently. Reporting to the Area IT Manager, you will support end-user workstations, hotel systems, and networked devices, maintaining backups and enforcing security policies.

You will handle daily IT operations onsite, collaborate with project teams, manage tasks in Active Directory, and assist with infrastructure upgrades while ensuring licensing