Hotel Houseman

WizeHire, Inc; Atlanta (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

Doubletree by Hilton Atlanta Perimeter Dunwoody is hiring a houseperson. The ideal candidate has a high school diploma and at least 1 year of experience in housekeeping. Responsibilities include maintaining cleanliness in guest rooms and common areas, delivering items to guests, and providing excellent customer service. Applicants should possess strong cleaning knowledge and organizational skills, ensuring a great experience for our guests.

Qualifications

• Must have at least 1 year of experience as a houseperson or housekeeper.
• Strong knowledge of cleaning techniques and products required.
• Strong work ethic and exceptional customer service skills necessary.

Responsibilities

• Collect trash and soiled linen from assigned floors.
• Transport clean linen and replenish supplies on each floor.
• Make deliveries to guest rooms for requested items.
• Ensure cleanliness in guest rooms and common areas.
• Provide exceptional service by anticipating guests' needs.

Skills

Cleaning techniques

Organizational skills

Time management

Communication skills

Education

High school diploma/GED or equivalent

Job description

Overview

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience.

Responsibilities

• Walk all assigned floors at the beginning of the shift and collect trash, soiled linen, and other items per management requests
• Transport clean linen to the housekeeping storage rooms and replenish linen supplies on each floor
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
• Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs

Qualifications

• High school diploma, GED, or equivalent
• At least 1 year of experience as a houseperson or housekeeper
• Strong knowledge of cleaning techniques and products
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service