Hotel Housekeeping Supervisor & Training Lead

Salish Cliffs; Shelton, Northern (WA, KY); Hybrid; USD 52,000 - 64,000; Full time

Job summary

Salish Cliffs Hotel is seeking a Hotel Housekeeping Supervisor to assist in supervising the Room Attendants, Laundry Attendants and Housemen, ensuring high cleanliness standards and guest satisfaction.

The role includes training, scheduling, enforcing grooming standards, coordinating with the front desk, and upholding safety and confidentiality. Prior hospitality experience is preferred.

Qualifications

• Associate's degree or equivalent from two-year College or technical school.
• HS Diploma and five years related experience and/or training.
• Equivalent combination of education and experience.
• Experience should be specific to the Hospitality Industry.

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Deal promptly and effectively with guest issues and requests.
• Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness.
• Conduct ongoing training of all Hotel Housekeeping employees to increase job knowledge and skill level.
• Distribute keys and assignments to Hotel Housekeeping Staff, and ensure proper grooming standards are met.
• Plan work schedules to ensure adequate service, while maintaining a budget.
• Provide regular performance feedback to staff.
• Train and develop subordinates' skills and encourage growth.
• Oversee cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, and Hotel Room Attendant's carts.
• Communicate with the front desk, facilities department and Supervisor regarding maintenance issues.
• Ensure complete ready status of all rooms daily and maintain key control at all times.
• Assist in cleaning rooms or laundry as needed.

Education

Associate's degree or equivalent

HS Diploma and five years related experience

Experience in Hospitality Industry

Equivalent combination of education and experience

Job description

Salish Cliffs Hotel is seeking a Hotel Housekeeping Supervisor to assist in supervising the Room Attendants, Laundry Attendants and Housemen, ensuring high cleanliness standards and guest satisfaction.

The role includes training, scheduling, enforcing grooming standards, coordinating with the front desk, and upholding safety and confidentiality. Prior hospitality experience is preferred.