Hotel Housekeeping Supervisor — Lead & Train Team

DHS Brand; College Park (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Leaves of absence

Retirement plans

Paid time off

Hotel room discounts

Daily pay access

Job summary

The Hotel at the University of Maryland is seeking a dedicated Housekeeping Supervisor to assist the Executive Housekeeper in daily operations of housekeeping and laundry, ensuring guest rooms and public areas meet brand standards.

This full-time role requires leadership, attention to detail, and the ability to train staff, manage scheduling and timekeeping, and coordinate with other departments to sustain high cleanliness and service throughout the guest stay.

Qualifications

• Previous housekeeping supervisor experience in hospitality preferred.
• Strong leadership, communication, and organizational skills.
• High school diploma or equivalent required.
• Ability to lift up to 25 pounds for extended periods.
• Flexibility to work weekends and holidays.

Responsibilities

• Supervise and coordinate daily activities of housekeeping staff, including room attendants and housepersons.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and brand standards are consistently met.
• Assign daily tasks and adjust staffing levels based on occupancy and operational needs.
• Train, coach, and motivate team members to maintain high performance and service standards.
• Assist with scheduling, payroll review, and timekeeping.
• Address guest requests and resolve concerns promptly and professionally.
• Ensure compliance with safety, sanitation, and OSHA standards.
• Maintain inventory of housekeeping supplies and coordinate with management on ordering needs.
• Collaborate with other departments to support overall hotel operations and guest satisfaction.
• Assist in deep cleaning projects and special assignments as needed.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Teamwork

Time management

Education

High school diploma

Job description

The Hotel at the University of Maryland is seeking a dedicated Housekeeping Supervisor to assist the Executive Housekeeper in daily operations of housekeeping and laundry, ensuring guest rooms and public areas meet brand standards.

This full-time role requires leadership, attention to detail, and the ability to train staff, manage scheduling and timekeeping, and coordinate with other departments to sustain high cleanliness and service throughout the guest stay.