Housekeeping Supervisor

DHS Brand; College Park (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Leaves of absence

Retirement plans

Paid time off

Hotel room discounts

Daily pay access

Job summary

The Hotel at the University of Maryland is seeking a dedicated Housekeeping Supervisor to assist the Executive Housekeeper in daily operations of housekeeping and laundry, ensuring guest rooms and public areas meet brand standards.

This full-time role requires leadership, attention to detail, and the ability to train staff, manage scheduling and timekeeping, and coordinate with other departments to sustain high cleanliness and service throughout the guest stay.

Qualifications

• Previous housekeeping supervisor experience in hospitality preferred.
• Strong leadership, communication, and organizational skills.
• High school diploma or equivalent required.
• Ability to lift up to 25 pounds for extended periods.
• Flexibility to work weekends and holidays.

Responsibilities

• Supervise and coordinate daily activities of housekeeping staff, including room attendants and housepersons.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and brand standards are consistently met.
• Assign daily tasks and adjust staffing levels based on occupancy and operational needs.
• Train, coach, and motivate team members to maintain high performance and service standards.
• Assist with scheduling, payroll review, and timekeeping.
• Address guest requests and resolve concerns promptly and professionally.
• Ensure compliance with safety, sanitation, and OSHA standards.
• Maintain inventory of housekeeping supplies and coordinate with management on ordering needs.
• Collaborate with other departments to support overall hotel operations and guest satisfaction.
• Assist in deep cleaning projects and special assignments as needed.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Teamwork

Time management

Education

High school diploma

Job description

The Hotel At Univ MD
7777 Baltimore Avenue
College Park, MD 20740, USA

Description

Position Title: Housekeeping Supervisor
Location: The Hotel at the University of Maryland
Department: Housekeeping
Reports To: Executive Housekeeper
Schedule: Full-Time; schedule includes AM/PM shifts, weekends, and holidays as needed

Rate of Pay: $18-$20 per hour

Position Summary

We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team at The Hotel at the University of Maryland. Our Housekeeping Supervisor plays a crucial role in assisting the Executive Housekeeper with overseeing the daily operations of both the housekeeping and laundry departments. This position ensures that our guests experience a clean, comfortable, and welcoming environment throughout their stay. The supervisor is responsible for coordinating and monitoring housekeeping staff's work, addressing any issues that arise, and maintaining high standards of cleanliness and service. Additionally, the Housekeeping Supervisor helps manage inventory, trains new employees, and implements procedures to enhance efficiency and guest satisfaction.

Key Responsibilities

• Supervise and coordinate daily activities of housekeeping staff, including room attendants and housepersons
• Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and brand standards are consistently met.
• Assign daily tasks and adjust staffing levels based on occupancy and operational needs.
• Train, coach, and motivate team members to maintain high performance and service standards
• Assist with scheduling, payroll review, and timekeeping
• Address guest requests and resolve concerns promptly and professionally
• Ensure compliance with safety, sanitation, and OSHA standards
• Maintain inventory of housekeeping supplies and coordinate with management on ordering needs
• Collaborate with other departments to support overall hotel operations and guest satisfaction
• Assist in deep cleaning projects and special assignments as needed

Qualifications

• Previous housekeeping experience in a hotel or hospitality setting required; supervisory experience preferred
• Strong leadership, communication, and organizational skills
• Ability to work independently and as part of a team
• Attention to detail and commitment to quality
• Ability to stand, walk, bend, and lift to 25 pounds for extended periods
• Flexibility to work varied schedules, including weekends and holidays
• High school diploma or equivalent required

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond. *minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

Join our team and help create a welcoming, clean, and comfortable environment for every guest at The Hotel at the University of Maryland!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.