Hotel Housekeeping Supervisor: Guest Experience Leader

Fairfield Inn O'Hare; Des Plaines (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Fairfield Inn O'Hare in Des Plaines, IL is seeking a Housekeeper- Hotel Hospitality to manage housekeeping operations and ensure guest rooms and public areas meet the hotel’s cleanliness and maintenance standards. This full-time role involves coordinating staff, maintaining inventory, and communicating with management to optimize service.

Experience in hotel housekeeping and a customer-focused approach are valued as you contribute to guest satisfaction and smooth daily operations.

Qualifications

• No formal certifications required; ability to supervise staff and coordinate housekeeping tasks.

Responsibilities

• Directs the housekeeping program to ensure the facility remains clean, orderly, and well-maintained.
• Supervise housekeeping and laundry operations to ensure quality standards are met.
• Ensure the department operates according to hotel standards, policies, and procedures.
• Provide prompt, courteous, and professional guest service.
• Assign rooms and duties to housekeeping staff and provide direction, supervision, and support.
• Maintain cleanliness, hygiene, and organization in guest rooms, corridors, and public areas.
• Oversee the ordering, receiving, counting, and storage of linens, bathroom supplies, cleaning materials, and equipment.
• Maintain procedures for lost and found items and communicate needs to management.

Job description

Fairfield Inn O'Hare in Des Plaines, IL is seeking a Housekeeper- Hotel Hospitality to manage housekeeping operations and ensure guest rooms and public areas meet the hotel’s cleanliness and maintenance standards. This full-time role involves coordinating staff, maintaining inventory, and communicating with management to optimize service.

Experience in hotel housekeeping and a customer-focused approach are valued as you contribute to guest satisfaction and smooth daily operations.