Lead a Top-Notch Housekeeping Team

Marriott-Internationa; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Vision Insurance

401(k) Match

Paid Time Off

Hotel Discounts

Free Room Nights

Job summary

Marriott Chicago O’Hare is seeking a Full-Time Housekeeping Supervisor to lead the housekeeping team and ensure guest rooms meet brand and hotel standards. You will assign duties, inspect rooms, and coordinate with Front Desk to maintain smooth operations.

The role requires prior housekeeping and supervisory experience, a focus on cleanliness, and the ability to train and motivate staff in a fast-paced hotel environment. Weekend/holiday availability is expected.

Qualifications

• Previous housekeeping experience required; hotel housekeeping experience preferred.
• Previous supervisory or leadership experience preferred.
• Strong attention to detail and commitment to cleanliness and guest satisfaction.
• Ability to lead, coach, and motivate a diverse team.
• Strong organizational, communication, and time-management skills.
• Ability to prioritize responsibilities in a fast-paced hotel environment.
• Basic computer and hotel system knowledge preferred.
• Ability to work independently and make sound operational decisions.
• Must be available to work a flexible schedule, including weekends, holidays, mornings, and evenings based on business needs.

Responsibilities

• Supervise and coordinate the daily activities of Room Attendants, Housepersons, and other housekeeping associates.
• Assign guest rooms, sections, and daily duties based on occupancy and operational needs.
• Inspect guest rooms, corridors, and assigned areas to ensure cleanliness and compliance with hotel and brand standards.
• Ensure rooms are properly cleaned, stocked, and ready for guest arrival.
• Monitor room status and communicate updates, discrepancies, and priority rooms with the Front Desk.
• Follow up on guest requests and housekeeping-related concerns promptly and professionally.
• Assist with training, coaching, and providing ongoing direction to housekeeping associates.
• Monitor associate productivity, attendance, uniform standards, and adherence to department procedures.
• Report maintenance concerns, damaged items, and safety hazards to the appropriate department.
• Promote compliance with hotel safety, security, sanitation, and emergency procedures.
• Support the Director/Manager of Housekeeping with daily operational needs and special projects.
• Assist with opening and/or closing the department as assigned.
• Respond appropriately to changing business levels, including assisting with cleaning or other housekeeping duties when necessary.
• Maintain professional and respectful communication with associates, guests, and other hotel departments.

Skills

Housekeeping supervision

Leadership

Attention to detail

Communication

Time management

Team motivation

Hotel computer systems

Decision making

Flexible schedule

Tools

Property management systems

Job description

Marriott Chicago O’Hare is seeking a Full-Time Housekeeping Supervisor to lead the housekeeping team and ensure guest rooms meet brand and hotel standards. You will assign duties, inspect rooms, and coordinate with Front Desk to maintain smooth operations.

The role requires prior housekeeping and supervisory experience, a focus on cleanliness, and the ability to train and motivate staff in a fast-paced hotel environment. Weekend/holiday availability is expected.