Housekeeper

Holiday Inn Express & Suites Chicago O’Hare Airport; Des Plaines (IL); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

Competitive pay & incentives

Employee discounts

Career growth opportunities

Job summary

Prominence Hospitality Group is seeking a detail-oriented Housekeeper at Holiday Inn Express & Suites Chicago O’Hare Airport in Des Plaines, IL. You will maintain clean guest rooms, restock amenities, and support a welcoming environment.

This role includes training, career growth opportunities, and teamwork in a fast-paced hotel setting to ensure guest satisfaction through consistent service and positive energy.

Qualifications

• Strong attention to detail and clear, effective communication skills.
• Positive attitude with the ability to stay calm in busy moments.
• Ability to evaluate priorities and manage time effectively.
• Excellent multitasking to ensure rooms meet brand standards.

Responsibilities

• Clean guest rooms as assigned, including beds, bathrooms, dusting, vacuuming, and restocking linens and amenities.
• Provide turn-down service and refresh rooms as needed.
• Respond to guest requests in a timely, friendly manner.
• Collaborate with team members to maintain consistent, high-quality service.
• Contribute to a welcoming environment and positive guest experiences.

Skills

Attention to detail

Communication

Time management

Team player

Job description

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we’re looking for a detail-oriented, energetic, and dependable Housekeeper to ensure every guest feels at home in a clean and welcoming environment!

Location: Holiday Inn Express & Suites 3001 South Mannheim Road Des Plaines, IL 60018

Why Choose Prominence Hospitality

• Ignite Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development.
• Competitive Pay & Incentives– We recognize and reward your hard work and dedication.
• Paid Time Off– Time to relax and recharge.
• Work/Life Balance– Enjoy flexible schedules and generous employee discounts (your friends and family benefit too!).

Inclusive & Empowering Culture – We celebrate diversity and encourage innovation.

What You’ll Do as Housekeeper

• Guest Room Excellence:Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, and replenishing bed linens, towels, and amenities.
• Turn Down Service:Provide additional room refreshment and turn-down service as needed.
• Guest Service:Respond to special guest requests in a timely, friendly, and efficient manner.
• Team Collaboration:Participate in team meetings with other staff members to ensure consistent, high-quality service.
• Positive Energy:Be a team player who brings a fun, energetic spirit to our team as we work hard and have fun together!

What You’ll Bring

• Skills:Strong attention to detail and clear, effective communication skills.
• Personality:Positive attitude with the ability to remain calm and professional in high-pressure situations, including managing conflict and guest concerns.
• Decision Making:Ability to evaluate and select among alternative courses of action quickly and accurately.
• Attention to Detail:Excellent multitasking and time management skills to ensure rooms meet brand standards.

Why This Role Matters

As a Housekeeper, you play a vital role in creating a clean, comfortable, and welcoming environment for every guest. Your attention to detail and commitment to exceptional service support our reputation as a hospitality leader.