Hotel Housekeeping Supervisor — Evening/Night Shift Lead (Premium Pay)

GTRC; Williamsburg (MI); On-site; USD 44,000 - 49,000; Full time

Job summary

Grand Traverse Resort & Casinos in Williamsburg, MI is seeking a Hotel Housekeeping Supervisor to direct and supervise daily housekeeping and laundry operations. The role includes assigning work, inspecting cleanliness and safety, managing supplies, maintaining SDS sheets, and reporting room conditions to management.

The incumbent will act as a working supervisor, balancing frontline duties with leadership responsibilities, and will help establish standards and schedules to ensure high service

Qualifications

• Must be 18 years of age or older and possess a high school diploma or GED.
• A minimum of 3 years housekeeping experience and/or a minimum of 1 year housekeeping supervisor experience OR equivalent combination of education and experience required.

Responsibilities

• Perform as a working supervisor by spending a percentage of time in each area of the housekeeping department, on the floor in a frontline or support capacity.
• Establish standards and written procedures for work of housekeeping and laundry staff to ensure maximum standards of service are maintained.
• Plan work schedules to ensure adequate service and control overtime. Assign rooms/sections to staff based on computer reports.
• Inspect and evaluate physical condition of establishment including guest floors, guest rooms, public lobbies, public washrooms, offices, laundry room, and other areas.

Education

High School Diploma or GED

Job description

Grand Traverse Resort & Casinos in Williamsburg, MI is seeking a Hotel Housekeeping Supervisor to direct and supervise daily housekeeping and laundry operations. The role includes assigning work, inspecting cleanliness and safety, managing supplies, maintaining SDS sheets, and reporting room conditions to management.

The incumbent will act as a working supervisor, balancing frontline duties with leadership responsibilities, and will help establish standards and schedules to ensure high service