Hotel Housekeeping Operations Director

Hilton; Oro Valley (AZ); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Hilton is seeking a Director of Housekeeping to lead and manage the hotel’s housekeeping and laundry operations, ensuring guest rooms and public spaces are spotless and well maintained. You will oversee staffing, budgeting, and scheduling, with a focus on quality, efficiency, and guest satisfaction.

The role requires strong leadership, safety compliance, and the ability to train and develop staff while maintaining cost controls and adherence to hotel standards and regulations.

Formación

• High school diploma or equivalent; two years experience in housekeeping or similar industry with supervisory experience.
• Alcohol awareness certification as required by local or state government agency.
• Housekeeping certification as required by franchise.

Responsabilidades

• Oversees housekeeping and laundry operations to meet productivity and service standards.
• Manages inventory, budgeting, ordering and receiving of linen and cleaning supplies.
• Implements quality inspection systems and ensures timely, efficient service.
• Schedules staff per productivity standards and forecasted occupancy.
• Reports on housekeeping activities and room status; coordinates with guest services.
• Recruits, hires, trains and evaluates housekeeping staff.
• Develops annual department budget; tracks labor costs and variances.
• Responds to guest requests; ensures guest satisfaction.
• Maintains professional image and enforces policies.
• Ensures compliance with laws, OSHA, EEOC, Wage Hour, Health laws.
• Conducts safety, security and service guideline trainings.
• Fulfills Manager on Duty shifts.

Conocimientos

Interpersonal skills

Communication skills

Organizational ability

Computer skills

Attention to detail

Ability to motivate and direct others

Educación

High school diploma or equivalent

Two years supervisory experience in housekeeping

Descripción del empleo

Hilton is seeking a Director of Housekeeping to lead and manage the hotel’s housekeeping and laundry operations, ensuring guest rooms and public spaces are spotless and well maintained. You will oversee staffing, budgeting, and scheduling, with a focus on quality, efficiency, and guest satisfaction.

The role requires strong leadership, safety compliance, and the ability to train and develop staff while maintaining cost controls and adherence to hotel standards and regulations.