Hotel Housekeeping Manager: Lead Team, Elevate Cleanliness

HRI Hospitality; New Orleans (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Aloft Hotels, proudly managed by HRI Hospitality, seeks a Housekeeping Manager in New Orleans to lead daily housekeeping operations and uphold brand standards. You will supervise Room Attendants, coordinate with Front Office, and drive guest satisfaction through cleanliness and efficiency.

The role requires strong leadership, attention to detail, and the ability to train and develop a diverse team across shifts, weekends, and holidays. This position is full-time and on-site.

Qualifications

• Minimum 2 years of housekeeping experience in a hotel environment.
• At least 1 year in a supervisory or management role.
• Experience with housekeeping or property management systems preferred.
• Strong leadership and communication skills.

Responsibilities

• Supervise and support the daily operations of the housekeeping team.
• Conduct room and public area inspections to ensure cleanliness and adherence to brand standards.
• Assist with scheduling, training, and performance reviews for housekeeping staff.
• Maintain linen, supply, and equipment inventories and ensure proper usage and control.
• Coordinate with Front Office and Maintenance to ensure timely room readiness.
• Address and resolve guest concerns or requests professionally and promptly.
• Ensure compliance with company policies, safety guidelines, and sanitation procedures.
• Monitor departmental productivity and support labor management and cost control.
• Participate in department meetings and assist with reporting and recordkeeping.
• Perform additional duties as assigned by management.

Skills

Leadership

Communication

Attention to detail

Organization

Staff training

Time management

Microsoft Office

Shift flexibility

Education

High School Diploma or Equivalent

Associate or Bachelor’s in Hospitality Management or related field

Tools

HotSOS

OnQ

Opera

Microsoft Excel

Job description

Aloft Hotels, proudly managed by HRI Hospitality, seeks a Housekeeping Manager in New Orleans to lead daily housekeeping operations and uphold brand standards. You will supervise Room Attendants, coordinate with Front Office, and drive guest satisfaction through cleanliness and efficiency.

The role requires strong leadership, attention to detail, and the ability to train and develop a diverse team across shifts, weekends, and holidays. This position is full-time and on-site.