Hotel Housekeeping Manager — Guest Experience Leader

hriproperties

New Orleans (LA)

In loco

USD 42.000 - 64.000

Tempo pieno

14 giorni+

Generatore di candidature

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Descrizione del lavoro

Aloft Hotels in New Orleans, LA is seeking a Housekeeping Manager to oversee daily housekeeping operations, ensuring top-notch cleanliness, organization, and guest satisfaction. You will supervise Room Attendants and other staff, manage schedules, and uphold brand standards while coordinating with Front Office and Maintenance.

The role requires leadership, strong communication, and attention to detail, with flexibility to work weekends and holidays.

Competenze

High school diploma or equivalent preferred.
Associate or bachelor’s degree in Hospitality Management or related field preferred.

Mansioni

Supervise and support the daily operations of the housekeeping team.
Conduct room and public area inspections to ensure cleanliness and adherence to brand standards.
Assist with scheduling, training, and performance reviews for housekeeping staff.
Maintain linen, supply, and equipment inventories and ensure proper usage and control.
Coordinate with Front Office and Maintenance to ensure timely room readiness.
Address and resolve guest concerns or requests professionally and promptly.
Ensure compliance with company policies, safety guidelines, and sanitation procedures.
Monitor departmental productivity and support labor management and cost control.
Participate in department meetings and assist with reporting and recordkeeping.
Perform additional duties as assigned by management.