Hotel Housekeeping Lead & Quality Inspector

Crescent Hotels & Resorts; Berkeley (CA); On-site; USD 60,000 - 78,000; Full time

Job summary

Crescent Hotels & Resorts in Berkeley, CA seeks a hands-on Housekeeping Supervisor to lead daily cleaning operations, inspect guest rooms, and ensure top quality standards. You will coach staff, monitor workloads, and ensure safety and sanitation compliance across all areas of the hotel.

The role requires 1–2 years of housekeeping experience, strong leadership, and excellent attention to detail. You will collaborate on scheduling, inventory, and guest service initiatives while supporting

Qualifications

• Previous housekeeping experience in a hotel or hospitality setting (1–2 years required; inspection experience preferred).
• Strong leadership and team management skills with the ability to motivate and guide staff.
• Excellent attention to detail and organizational skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Good communication and interpersonal skills (bilingual abilities a plus).
• Knowledge of cleaning techniques, sanitation standards, and safety procedures.
• Basic computer skills for scheduling, reporting, and inventory management.
• Flexibility to work weekends, evenings, and holidays as needed.
• Physical ability to stand, walk, and perform cleaning duties as necessary.

Responsibilities

• Assign daily cleaning tasks, monitor progress, and adjust workloads as needed.
• Conduct regular inspections of guest rooms, corridors, and public spaces to ensure cleanliness and quality standards are consistently met.
• Provide coaching, corrective feedback, and recognition to team members.
• Ensure compliance with health, safety, and sanitation regulations.
• Assist in scheduling and staffing to meet operational needs.
• Manage housekeeping inventory, including ordering and tracking of cleaning supplies, linens, and amenities.
• Report maintenance and repair need promptly to the appropriate department.
• Support the onboarding and training of new team members.
• Respond to guest requests, concerns, and complaints in a timely and professional manner.
• Assist in preparing reports on productivity, room status, and other departmental activities.
• Uphold company policies, procedures, and standards of guest service.

Skills

Leadership

Team management

Attention to detail

Communication

Bilingual

Tools

Scheduling software

Inventory management

Job description

Crescent Hotels & Resorts in Berkeley, CA seeks a hands-on Housekeeping Supervisor to lead daily cleaning operations, inspect guest rooms, and ensure top quality standards. You will coach staff, monitor workloads, and ensure safety and sanitation compliance across all areas of the hotel.

The role requires 1–2 years of housekeeping experience, strong leadership, and excellent attention to detail. You will collaborate on scheduling, inventory, and guest service initiatives while supporting