Hotel Housekeeping & Guest Services Associate

Spirehotels; Birmingham (AL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet discount program

Identity theft protection

Pre-paid legal support

Flexible spending accounts

Matched 401K

Life insurance

Short-term disability

Long-term disability

Paid time off

Wellness programs

Hotel discounts

Early pay / Earned wage access

Job summary

The Kelly Birmingham, Tapestry Collection by Hilton in Birmingham, AL is seeking a dedicated Housekeeper to join our team. You will help maintain pristine guest rooms and public areas, ensuring high standards of cleanliness and guest satisfaction.

You will support room attendants, stock linen closets, and assist during peak occupancy. The role emphasizes exceptional service, attention to detail, and adherence to safety and company policies.

Qualifications

• High school diploma or its equivalent.

Responsibilities

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction.
• Uphold the highest standards of cleanliness by meticulously maintaining guest floor corridors, foyers, stairwells, and public vending areas.
• Ensure every detail is attended to by stocking linen closets with amenities and supplies to support our dedicated Room Attendants.
• Support our team's commitment to excellence by swiftly removing soiled linens and trash from guest floor corridors and carts, providing crucial assistance during peak occupancy periods.
• Perform deep cleaning activities in guestrooms alongside preventative maintenance tasks.

Education

High school diploma or its equivalent

Job description

The Kelly Birmingham, Tapestry Collection by Hilton in Birmingham, AL is seeking a dedicated Housekeeper to join our team. You will help maintain pristine guest rooms and public areas, ensuring high standards of cleanliness and guest satisfaction.

You will support room attendants, stock linen closets, and assist during peak occupancy. The role emphasizes exceptional service, attention to detail, and adherence to safety and company policies.