Hotel Housekeeping: Guest-Experience Champion

Sonesta Hotels International Corporation; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation & sick time

Parental leave

Life insurance

Disability coverage

Educational assistance

Hotel discounts

Job summary

Sonesta International Hotels is seeking a Room Attendant to maintain clean, welcoming guest rooms and public spaces, ensuring every stay meets our People People standard. This role is ideal for someone who enjoys an active, fast-paced hospitality environment and takes pride in delivering high-quality cleanliness and guest-focused service.

You will collaborate with Housekeeping, Front Office, Laundry, and Engineering to support smooth operations and guest satisfaction, while following safety and

Qualifications

• Experience in housekeeping, hotel, hospitality, cleaning, janitorial, or guest service preferred.
• Strong attention to detail with a commitment to cleanliness and presentation.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and hotel areas per brand standards.
• Replace linens, towels, amenities, and guest supplies, keeping rooms refreshed and guest-ready.
• Inspect rooms for cleanliness, maintenance concerns and readiness during shifts.
• Maintain cleanliness of housekeeping carts, storage closets, linen areas, and workspaces.
• Report maintenance issues, lost and found items, safety concerns, and room status promptly.
• Respond professionally to guest requests and service needs throughout the day.
• Follow sanitation standards, chemical handling procedures, and safety policies at all times.
• Support deep cleaning, inspections, VIP arrivals, and special housekeeping tasks.
• Collaborate with Housekeeping leadership, Front Office, Laundry, and Engineering for smooth operations.
• Help create clean, welcoming spaces aligned with Sonesta's People People philosophy.
• Any other duties as assigned.

Skills

Attention to detail

Hospitality service

Teamwork

Time management

Communication

Job description

Sonesta International Hotels is seeking a Room Attendant to maintain clean, welcoming guest rooms and public spaces, ensuring every stay meets our People People standard. This role is ideal for someone who enjoys an active, fast-paced hospitality environment and takes pride in delivering high-quality cleanliness and guest-focused service.

You will collaborate with Housekeeping, Front Office, Laundry, and Engineering to support smooth operations and guest satisfaction, while following safety and