Hotel Executive Housekeeper

Mehr Consultancy; Monroeville (Allegheny County); On-site; USD 22,730 - 29,618; Full time

Job summary

Mehr Consultancy is seeking an Executive Housekeeper in Monroeville, PA, to oversee daily housekeeping operations, ensuring that guest rooms and public areas meet high standards. The ideal candidate will manage a team, handle guest requests, and maintain operational efficiency while providing exceptional customer service.

The role requires a minimum of 2 years' experience in housekeeping and at least 1 year in a supervisory capacity. Proficiency in Windows operating systems is necessary, along with strong leadership skills. A high school diploma is required.

The compensation offered ranges from $16.50 to $21.50 per hour.

Qualifications

• Minimum 2 years of experience in housekeeping, with at least 1 year in a supervisory role.
• Strong leadership and organizational skills.
• Ability to work under pressure and handle emergency situations.

Responsibilities

• Assign and monitor housekeeping tasks for timely completion.
• Inspect guest rooms and public areas for cleanliness.
• Train and manage housekeeping staff.

Skills

Leadership skills

Organizational skills

Communication skills

Proficiency in Windows OS

Education

High school diploma

Job description

Job Summary

We are seeking a motivated Executive Housekeeper to oversee daily housekeeping operations and ensure our guest rooms and public areas meet brand standards. The ideal candidate will lead by example, manage a team of housekeeping staff, and provide exceptional customer service while maintaining efficiency and attention to detail.

Compensation: $16.50 - $21.50 hourly

Key Responsibilities

• Assign and monitor housekeeping tasks to ensure timely completion and efficiency.
• Inspect guest rooms and public areas daily to ensure cleanliness and brand compliance.
• Train housekeeping staff and provide retraining as necessary.
• Manage housekeeping supplies and equipment, ensuring proper stock levels and maintenance.
• Address guest complaints and special requests, ensuring complete satisfaction.
• Maintain positive communication with staff and management regarding performance and operations.
• Perform housekeeping duties as needed, including cleaning rooms and public areas.
• Complete daily administrative tasks such as updating room statuses and preparing schedules.

Requirements

• Minimum 2 years of experience in housekeeping, with at least 1 year in a supervisory role (hospitality preferred).
• Strong leadership, organizational, and communication skills.
• Ability to work under pressure and handle emergency situations.
• Proficiency in Windows operating systems, spreadsheets, and word processing.
• High school diploma required.

Physical Demands

• Regularly required to walk, stand, stoop, kneel, and reach with hands and arms.
• Must be able to lift/push/pull and move up to 50 pounds.