Hotel Housekeeper

Hotel Leveque; Hudson (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Insurance from day 1

Paid time off from day 1

Holiday pay from day 1

Hotel discounts worldwide

Professional development

Job summary

First Hospitality is seeking a Room Attendant at the Holiday Inn Express & Suites Hudson in Hudson, WI. You will clean and style guest rooms and public areas to brand standards, ensuring a welcoming environment for guests.

Responsibilities include refreshing amenities, inspecting rooms for maintenance needs, addressing guest requests, and collaborating with the Guest Services team. This role requires attention to detail, professionalism, and the ability to work 8+ hours days.

Qualifications

• Excellent verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday.
• Lift, lower, and maneuver up to 30 pounds occasionally.
• Reach, bend, stoop, and pivot frequently throughout the workday.

Responsibilities

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.

Skills

Verbal communication

Written communication

Work endurance

Physical strength

Guest interaction

Job description

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Benefits on day one, Complimentary parking, IHG Travel Program

Holiday Inn Express & Suites Hudson

Hotel with 99 Rooms

Welcome to the Holiday Inn Express and Suites Hudson WI where guest come to experience the charm and beautiful scenery of St Croix River. Our hotel is located off Interstate 94, just 1.2 miles from historic downtown Hudson and 8 minutes from the St Croix River. Our unique location is also ideal for visitors traveling from St. Paul MN and Woodbury MN as we are within 15 miles of each city. The Holiday Inn Express and Suites Hudson hotel is a favorite among major companies such as Cardinal Health and Phillips Medize due to our prime location as well as access to our private boardroom for executive meetings and easy access from Minneapolis St Paul Intl Airport. Business and leisure travelers can enjoy complimentary Express Start Hot Breakfast including a one-touch pancake machine, complimentary Wi-Fi access, use of our 24-hour state of the art Fitness Center, Indoor Heated Pool and Spa, free Tesla Charging Stations. While you are here, try one of our favorite venues such as the Mall of America, Nickelodeon Universe or The Phipps Center for the Arts. Be sure to check out Northern Vineyard Winery. We have an outstanding attentive staff ready to help make your stay as comfortable and productive as possible. It is our desire that you make us your “go-to” hotel. Call and book your stay today – we would love to have you!

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