Laundry Attendant

Hotel Leveque; Wauwatosa (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Holiday Inn Express Milwaukee-West Medical Center in Wauwatosa is seeking a Laundry Attendant to ensure linens and towels are cleaned, sorted, folded, and ready for guest use, contributing to overall guest satisfaction.

Responsibilities include retrieving items from rooms and public spaces, operating washing and ironing equipment safely, maintaining a clean laundry area, and communicating with hotel departments. Physical ability and ability to follow instructions are required.

Qualifications

• Must be able to speak, read, and write in primary language used in the workplace
• Must be able to follow written and verbal instruction in primary language used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

Responsibilities

• Retrieve linen and towels from guest rooms, public spaces, and other areas of the hotel as directed
• Sort, load, unload, fold, and press linen and other items according to hotel standard
• Operate washing, drying, and pressing equipment according to instruction, following all applicable safety standards
• Always maintain cleanliness and organization of laundry room
• Inspect linen and towels for stains, tears, or other imperfections to ensure guest satisfaction
• Report or log deficiencies to the Executive Housekeeper
• Effectively communicate with hotel departments to ensure guest satisfaction
• Always maintain professionalism consistent with hotel and company expectations
• Secure and maintain custody of equipment, keys, and supplies
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies

Job description

It all begins with crisp, clean linen...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Laundry Attendants greatly influence overall guest satisfaction by ensuring bed and table linens and towels are properly cleaned and readied for guest use. The primary responsibility of a Laundry Attendant is to ensure linens are in good condition and sorted, cleaned, folded, and available for use according to standard.

What you'll be doing...

• Retrieve linen and towels from guest rooms, public spaces, and other areas of the hotel as directed.
• Sort, load, unload, fold, and press linen and other items according to hotel standard.
• Operate washing, drying, and pressing equipment according to instruction, following all applicable safety standards.
• Always maintain cleanliness and organization of laundry room.
• Inspect linen and towels for stains, tears, or other imperfections to ensure guest satisfaction. Report or log deficiencies to the Executive Housekeeper.
• Effectively communicate with hotel departments to ensure guest satisfaction.
• Always maintain professionalism consistent with hotel and company expectations.
• Secure and maintain custody of equipment, keys, and supplies.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Requirements...
• Must be able to speak, read, and write in primary language used in the workplace
• Must be able to follow written and verbal instruction in primary language used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds occasionally
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Holiday Inn Express Milwaukee-West Medical Center

Hotel with 121 Rooms

ABOUT OUR HOTEL

Hotel in Wauwatosa near the Milwaukee Regional Medical Center

Holiday Inn Express Milwaukee West Medical Center is located just 2.5 miles from Froedtert Hospital, Children’s Hospital of Wisconsin and Milwaukee Regional Medical Center.

We are close to Fastenal, GE, Johnson Controls, and many Milwaukee attractions such as American Family Field and Petit National Ice Center. Our free shuttle operates in a generous 5 mile radius so leave the stress of driving to us! We are located just 25 minutes Mitchell International Airport (MKE).

Our accommodations provide our guests all the conveniences of home. Complimentary WiFi, parking and hot breakfast are just a few of the little things we do to make your stay more comfortable. Each room offers a microwave, mini refrigerator, Keurig, 43” adjustable mount TV, spacious work desk with multiple power outlets and in-room safe.