Hotel Room Attendant — Shape Guest Comfort from Day 1

Hotel Leveque; Hudson (WI); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Insurance from day 1

Paid time off from day 1

Holiday pay from day 1

Hotel discounts worldwide

Professional development

Zusammenfassung

First Hospitality is seeking a Room Attendant at the Holiday Inn Express & Suites Hudson in Hudson, WI. You will clean and style guest rooms and public areas to brand standards, ensuring a welcoming environment for guests.

Responsibilities include refreshing amenities, inspecting rooms for maintenance needs, addressing guest requests, and collaborating with the Guest Services team. This role requires attention to detail, professionalism, and the ability to work 8+ hours days.

Qualifikationen

• Excellent verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday.
• Lift, lower, and maneuver up to 30 pounds occasionally.
• Reach, bend, stoop, and pivot frequently throughout the workday.

Aufgaben

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.

Kenntnisse

Verbal communication

Written communication

Work endurance

Physical strength

Guest interaction

Jobbeschreibung

First Hospitality is seeking a Room Attendant at the Holiday Inn Express & Suites Hudson in Hudson, WI. You will clean and style guest rooms and public areas to brand standards, ensuring a welcoming environment for guests.

Responsibilities include refreshing amenities, inspecting rooms for maintenance needs, addressing guest requests, and collaborating with the Guest Services team. This role requires attention to detail, professionalism, and the ability to work 8+ hours days.