Hotel House Attendant — Guest Service & Cleaning

Highgate; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance (short & long)

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Jury duty leave incl. other paid leave

Job summary

Highgate Hotels in New York, NY seeks a House Attendant to maintain cleanliness and service across assigned areas and guestrooms. You will deliver items to guestrooms, assist guests with requests, and participate in safety procedures to ensure smooth operations.

The role supports our premium hospitality team, requiring physical stamina and clear communication to uphold guest satisfaction and high standards across multiple properties.

Qualifications

• High School diploma or equivalent is preferred.
• Ability to stand for the duration of shift and lift/move items as needed.
• Effective verbal and written communication with staff and guests.

Responsibilities

• Buff marble floors daily per hotel standards.
• Shampoo carpets and furniture in public areas as required.
• Assist guests with luggage and lost and found items.
• Clean guestrooms and assist in emergency procedures.
• Maintain equipment and storage areas properly.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure guest satisfaction through professional service.

Skills

Communication skills

Stamina

Teamwork

Education

High School diploma or equivalent

Job description

Highgate Hotels in New York, NY seeks a House Attendant to maintain cleanliness and service across assigned areas and guestrooms. You will deliver items to guestrooms, assist guests with requests, and participate in safety procedures to ensure smooth operations.

The role supports our premium hospitality team, requiring physical stamina and clear communication to uphold guest satisfaction and high standards across multiple properties.